Patient Services Specialist

Patient Services Representative

Location:

Hilliard & Westerville, OH (must be flexible to work at both sites)

Schedule:

Monday-Friday, Morning Shift

Pay Rate: $18/hr

Contract:

5‑Month Contract‑to‑Hire (Permanent Opportunity)

About the Opportunity

We are excited to support our esteemed client-one of the nation's largest and most respected providers of critical illness recovery hospitals, inpatient rehabilitation hospitals, and outpatient rehabilitation services-in their search for a dedicated Patient Services Representative. This role is ideal for someone who thrives in a patient‑facing environment and is passionate about delivering exceptional service during pivotal moments in a patient's care journey.

As the first point of contact, you will set the tone for each patient's experience by providing warmth, clarity, and professionalism from the moment they walk through the door.

Key Responsibilities

+ Warmly greet every patient with eye contact, a smile, and a positive, welcoming attitude.

+ Guide new patients through required paperwork and serve as a knowledgeable resource for questions.

+ Complete patient registration with accuracy and attention to detail.

+ Perform insurance verifications and obtain necessary authorizations.

+ Collect co‑pays and ensure proper documentation is recorded.

+ Deliver excellent customer service both in person and over the phone.

+ Support front‑office operations by managing a high‑volume workload efficiently.

+ Maintain compliance with HIPAA and organizational standards.

Qualifications

+ Minimum 1+ year of experience in a medical front desk, general front desk, or customer service representative role.

+ Previous healthcare experience is not required; training will be provided. (Great foot in the door opportunity within an established healthcare system.)

+ Strong customer service skills with the ability to communicate clearly and compassionately.

+ Ability to multitask and manage a busy workload in a fast‑paced environment.

+ Strong computer proficiency and comfort navigating multiple systems.

+ Reliable, professional, and committed to supporting patient care excellence.

Why This Role Stands Out

+ Opportunity to transition into a permanent position with a nationally recognized healthcare leader.

+ Monday-Friday schedule with morning shifts-no nights or weekends.

+ Meaningful work that directly supports patients during critical stages of recovery.

Job Type & Location

This is a Contract to Hire position based out of Hilliard, OH.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hilliard,OH.

Final date to receive applications

This position is anticipated to close on Mar 6, 2026.

h4About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Abou…