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Patient Services Specialist
Job in
Hilliard, Franklin County, Ohio, 43026, USA
Listed on 2026-02-28
Listing for:
TEKsystems
Full Time
position Listed on 2026-02-28
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
Location:
Hilliard, OH 43026
Placement Type:
Contract‑to‑Hire
Expected
Start Date:
March 16, 2026
Interview Format:
One‑round virtual interview
Contract Duration: 5 months, with potential conversion to full‑time
About the Role
We are seeking an experienced Patient Services Specialist to support a fast‑paced outpatient practice in the Hilliard, Ohio area. This position is ideal for someone who excels in patient‑facing environments, maintains professionalism under pressure, and delivers consistent, high‑quality customer service.
The specialist will be responsible for greeting patients, completing registration, verifying insurance information, collecting co‑pays, and assisting new patients with required documentation. Strong multitasking and computer skills are essential for success in this role.
Key Responsibilities
+ Warmly greet each patient with eye contact, a smile, and a positive, professional tone.
+ Guide new patients through registration paperwork and answer questions as needed.
+ Complete full patient registration and verify all demographics.
+ Perform insurance authorizations and verification processes.
+ Collect co‑pays and follow all payment protocols.
+ Provide excellent customer service both in person and over the phone.
+ Assist with overall front‑office workflow to maintain smooth patient operations.
Must‑Have Qualifications
+ At least 1+ year of experience in a medical front desk, patient services, or general front desk/customer service role.
+ Excellent communication and interpersonal skills.
+ Ability to multitask and handle a heavy workload.
+ Strong computer proficiency.
+ Prior experience in:
+ Medical or healthcare environments,
+ Front desk operations,
+ Patient‑facing customer service.
Work Environment & Flexibility Requirements
This position is based at the Hilliard office, but the candidate must be flexible and able to cover up to three Hilliard‑area locations as needed.
Schedules are provided in advance; however, the specialist must be willing to fill in on short notice when necessary.
Hilliard Office
Hours:
+ Monday: 8:00 AM - 7:00 PM
+ Tuesday: 7:00 AM - 2:00 PM
+ Wednesday: 7:00 AM - 1:00 PM
+ Thursday: 8:00 AM - 7:00 PM
+ Friday: 8:00 AM - 4:00 PM
Compliance Requirements
+ Background check required.
Job Type & Location
This is a Contract to Hire position based out of Hilliard, OH.
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Hilliard,OH.
Final date to receive applications
This position is anticipated to close on Mar 9, 2026.
h4About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology…
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