Inspector, Hospitality ​/ Hotel ​/ Catering, Hotel Housekeeping

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Full Time Hilliard, OH, US

7 days ago Requisition

Salary: $16.00 Annually

Reports to: Executive Housekeeper FLSA: Non-exempt

Job Objective: Responsible for assisting Executive Housekeeper and Housekeeping Supervisor with coordinating and overseeing the cleaning of guest rooms and all public areas along with the overall management of the housekeeping department.

Key Areas of Responsibility: To maintain cleanliness of entire hotel according to company standards.

Specific Duties:

• Open and close the housekeeping department as needed, prepare room assignment reports for room attendants and assign houseman their daily duties.
• Create good working relationships and teamwork with all other departments.
• Collect all room assignment reports and keys at the end of the day. Make sure all floors are secure.
• Ensure all staff has the proper tools to complete their duties.
• Stay in constant communication with the Maintenance department to ensure all problems are corrected.
• Make sure all standards are enforced in rooms and public areas for safety.
• Check rooms daily to ensure all standards are achieved.
• Help supervise the re-supplying of all linen closets.
• Record all lost and found items.
• Coordinate and communicate any follow-up items or problems to ensure guest satisfaction.
• Help maintain all department cleaning logs as per hotel standards.
• The hotel is a 24 hour, 365 day open establishment. Flexible hours including weekends and holidays are required.
• Handle all interactions with hotel employees and/or guests in a friendly, professional, service oriented manner.
• Must comply with hotel and brand standard to ensure the safety of all guests and employees.
• Report to supervisor all maintenance equipment issues.
• Report to supervisor any health, safety, or hazard issues.
• Other Duties and Responsibilities as may be designated.

Qualifications:

• Must be able to demonstrate reliable and timely attendance.
• Must be able to manage time and complete tasks on schedule and efficiently.

Education/

Experience:

• Minimum two years housekeeping supervisory / leadership role or related job experience.
• HS diploma or equivalent.

Language

Skills:

• Comprehension of English language.
• Must be able to convey and relay ideas and information clearly and efficiently.

Equipment/Computer Expertise:

• Basic PC Knowledge and understanding of a Windows operating system. Ability to be trained on the hotels property management system.

Physical Demands:

• May be required to move, lift, or push 50 pounds frequently or consistently.
• Standing, walking or bending is required the majority of the shift.
• Must be able to work well with others in a team environment.
• Must be able to work in a supervised atmosphere, accept and understand coaching, counseling, instructions and/or feedback.
• Neat and professional appearance is required. Name tags and uniforms are required to be worn at all times.