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Technical Support Representative - Part-Time
Job in
Hilliard, Franklin County, Ohio, 43026, USA
Listed on 2026-05-20
Listing for:
Micro Center
Part Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Micro Center - - Responsibilities:
Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email;
Maintain a general understanding of current consumer electronic devices and technology;
Identify customers needs, clarify information, qualify issues, and offer solutions;
Personalize support to improve customer satisfaction;
Accurately document all customer contacts and enter them into the appropriate database
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