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Senior Desktop Support Lead - Expert Troubleshooter
Job in
Hilliard, Franklin County, Ohio, 43026, USA
Listed on 2026-08-22
Listing for:
Advanced Drainage Systems, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Advanced Drainage Systems, Inc. is seeking a Sr. Desktop Support Analyst to act as a senior technical resource within the IT support organization.
You will provide advanced onsite, remote, telephone, email and desk-side support for users and guests, with a focus on proactive problem solving and timely resolutions. The role emphasizes proactive communication, mentoring teammates, documenting resolutions, and leading continuous improvement initiatives to enhance customer satisfaction and support
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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