Registration Clerk Emergency PT Nights; per

Description

A Registration Clerk greets and interviews patients and obtains signatures for the purpose of initiating the patient record. This includes obtaining financial, demographic, and medical data for patient billings and charting. The Registration Clerk responds to all calls received on the console promptly and courteously, using the console and paging system to properly process all calls and requests received. All patients and visitors are welcomed in a warm, caring, and professional manner.

Scheduled workdays and times could vary and will include weekends and holidays.

Part-time

• Supports and promotes an environment conducive with the Mission, Vision, and Values of the hospital.
• Assists and/or answers phones when needed.
• Assists in transporting patients to and from rooms, as necessary.
• Generates the admission records on the computer.
• Pre-registers and pre-admits scheduled patients per each department’s requirements.
• Verifies insurance is correct, active, and verifies benefits. Generates estimates when needed.
• Works with insurance companies and/or business to obtain precertification and correct information needed for billing.
• Generates daily reports and distributes them to proper departments.
• Is familiar with all procedures and requirements for initiating pages for fires, codes, and disasters.
• Utilizes computers to determine patient locations for directing callers and visitors to appropriate patient rooms.
• Accurately scans paperwork.
• Generates daily reports from Evident.
• Completes registration of swing bed patients and specialty clinic patients needing hospital services.
• Maintains orderly condition of assigned work area.
• Maintains confidentiality of all patients, hospital, and physical related information.
• Is knowledgeable of general hospital and department specific policies and procedures.
• Cashier duties.
• Other duties may be assigned and are subject to change with or without prior notice.

• Completes assigned daily duties.
• Accepts reassignment to other units if necessary.
• Follows expected work practices.
• Displays thoroughness and accuracy of work.
• Works in a safe manner, including reporting unsafe equipment or the environment.
• Well organized, accepts assignments willingly and accomplishes them quickly.
• Anticipates problems and suggests solutions.
• Helps with not specifically assigned duties.
• Works steadily and always keeps busy.
• Maintains knowledge and skills necessary to communicate and interact with patients, visitors, and staff in the following age groups:
  Infant, Pediatric/adolescent, Adult, and Geriatric.
• Ability to work well with a diverse work team.
• Ability to work under pressure with time constraints.
• Ability to concentrate.
• Ability to work independently with minimal supervision.
• Good mental health and emotional maturity.
• Maintains appearance appropriate for job duties.

• High school diploma required.
• Required proficiency in general clerical office duties, i.e., computer keyboarding, average typing skills, and switchboard console.
• Excellent customer service skills required.
• Previous experience as receptionist, secretary or switchboard is preferred.
• Must maintain an average accuracy of 98.7% or above.

None

• Prolonged, extensive, or considerable sitting.
• Constantly required to use arms, hands, and fingers for repetitive movement - typing, and occasionally grasping, pulling, and pushing.
• Occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.

• Work is sedentary.
• Duties are performed within comfortable climate‑controlled surroundings.
• Possible exposure to infectious disease.
• Daily contact with patients, visitors, other hospital staff and physicians.

Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health’s Corporate Compliance Plan and Code of Conduct. Understands the responsibilities related to compliance and knows how to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse.

Paid time off, 401(k) Plan, and Community Benefit Hours

$17.50 - $26.25 per hour

The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by Hillsboro Health.