Risk & Safety Specialist

About the Role

The City of Hillsboro is seeking a Risk & Safety Specialist who is detail‑oriented, enjoys variety in their work, and delivers exceptional customer service. This position is part of the Risk & Safety team in the Human Resources Department and plays a critical role in supporting the City’s risk and safety programs by performing records research and management, maintaining accurate information in the risk and safety database, facilitating the City’s DOT Drug and Alcohol Testing program, and delivering excellent customer service to employees and community members.

Key responsibilities include responding to inquiries related to risk and safety matters, supporting safety compliance, and coordinating information requests.

• Support the workers’ compensation program by communicating with injured employees and their supervisors, coordinating light‑duty assignments, maintaining claim documentation, and assisting with accept/deny and pay continuation timelines and EAIP submissions.
• Maintain and update the Risk Management Information System (RMIS) with claims documents, correspondence, invoices, payments, and notes.
• Assist in preparing quarterly and annual reports for City senior leadership, ensuring accuracy and timely completion.
• Manage the City’s Certificate of Insurance (COI) program in collaboration with the Risk and Safety Analyst by responding to requests, reviewing COI documents, assisting departments with their requests, and obtaining updated documents from vendors.
• Assist with insurance renewal for all lines of coverage including schedule reviews, insurance record maintenance, and related administrative tasks.
• Maintain contracts for Risk and Safety vendors, monitor contract timelines, and verify invoices for payment.
• Administer the City’s DOT Drug and Alcohol Testing Program and act as liaison with departments and the Third‑Party Administrator/Consortium.
• Support safety compliance activities including OSHA log reporting, schedule required safety‑related testing (e.g., hearing conservation, BBP, fit testing), and track Employee Health and Safety (EHS) program records, and ergonomic assessments.
• Coordinate security guard schedules with Facilities Managers for City facilities Hillsboro Civic Center and Shute Park Campus and verify invoices for payment.
• Schedule Emergency Response Team (ERT) meetings by maintaining agendas, minutes, and supporting monthly trainings.
• Respond to employee‑related record requests such as loan forgiveness, reference checks, and law enforcement background inquiries; process personnel file releases in accordance with City policies and regulations. Serve as an intake point for employee and community concerns, documenting and routing inquiries appropriately.

• Performs other duties of a similar nature and level as assigned.

• Risk management practices, workers’ compensation processes, and claims administration
• Occupational safety principles, ergonomics, and employee health and safety programs
• Records management standards, retention requirements, and confidentiality practices
• Insurance requirements, Certificates of Insurance (COIs), and vendor compliance
• DOT Drug and Alcohol Testing regulations and program administration
• Public‑sector safety regulatory requirements, including OSHA reporting
• Administrative procedures, customer service standards, and office technology systems

• Organizing and managing multiple tasks, deadlines, and priorities in a fast‑paced environment
• Maintaining accurate databases and updating Risk Management Information Systems (RMIS)
• Preparing clear, accurate reports and documentation
• Communicating effectively with employees, supervisors, vendors, and community members
• Reviewing insurance documents for compliance with City requirements
• Processing invoices, maintaining contracts, and supporting vendor relationships
• Exercising sound judgment and maintaining confidentiality with sensitive employee and claim information
• Providing excellent customer service with empathy, professionalism, and clarity
• Interpreting and applying policies, regulations, and procedures related to risk,…