Resident Services Coordinator; Bilingual English​/Spanish

Resident Services Coordinator (bilingual English/Spanish required)

Organization:
Hacienda Community Development Corporation

Date Posted:
June 24, 2026

Location:

Hillsboro, OR

Position Type:
Part-Time (18 hrs /week);
Non-Exempt

Primary

Job Functions:

Social Services;
Resource Navigation

Educational Requirements:

An associate's degree or higher is preferred.

Experience Requirements:
At least three years

Language Requirements:
Bilingual English/Spanish required.

Salary: $23.50/hour, benefits ineligible

Hacienda CDC, a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy, is searching for a Resident Services Coordinator to bring passion for serving people and the community while tackling new challenges with creativity and empathy at our brand new property, Dolores, in Hillsboro!

When you join the Resident Services team at Hacienda CDC, you join a team dedicated to their work and the clients they serve. Your primary tasks will include directing residents to resources that promote housing stability and resident health, engaging with Permanent Supportive Housing (PSH) residents to promote community integration, fostering community building among residents and property management, and more.

The ideal candidate will be highly self-motivated, non-judgmental, and able to express compassion for each resident. They will be familiar with resources available in Washington County, be aware of trauma-informed practices, excel at relationship-building, and have a genuine joy for community building. They will embrace the inclusiveness of various cultures, ethnicities, and socioeconomic statuses and desire improved outcomes for each resident they serve.

• A mission focused on connecting low‑income households and communities of color to new opportunities that support youth, families, and people on their journeys to start businesses or buy homes.
• An excellent opportunity for you to make a positive impact on our communities.
• up to 3% bilingual premium increase upon 90‑days of employment upon the successful completion of a language assessment.

• Support resident housing stability through resource navigation, skill‑building workshops, and collaboration with property management.
• Build a network of resources to support eviction prevention, resident health, economic empowerment, and strong social connections among residents within Washington County.
• Engage PSH residents in a trauma‑informed manner, promote their integration through events, resource navigation, and general on‑site support activities.
• Communicate and collaborate regularly with the PSH service provider to ensure coordinated support to best serve the needs of PSH residents.
• Complete resident intakes, maintain resident services databases, and produce required reports in an accurate and timely manner.
• Develop and maintain positive relationships with residents, onsite staff, and internal Hacienda teams.
• Establish and maintain contact with residents through new tenant orientations, monthly resident newsletters, and daily touchpoints.
• Evaluate resident data, program assessments, and information gathered through popular education methods to inform partnerships and resident activities.
• Coordinate and host monthly resident activities, including community events, workshops, resident meetings, and celebrations.
• Facilitate weekly meetings with property managers to review rent‑payment data, support planning for identified households, and program updates.
• Engage residents in input and feedback on neighborhood initiatives, housing developments, and other projects.

• Minimum of three years of experience in community engagement/outreach, community organizing, or case management.
• At least an associate's degree with two years of experience in similar roles.
• Bilingual English/Spanish required, with the ability to communicate effectively in both languages.
• The ability to be on‑site daily, with a flexible schedule to work occasional evenings or weekends.
• Strengths in teamwork, organization, and task prioritization.
• Willingness to learn…