Customer Service Specialist - Cardlock & Fuel Cards

Customer Service Representative

Jubitz Fleet Services is looking for a Customer Service Representative who enjoys solving problems, building relationships, and making customers feel valued.

You'll be a key contact for our business-to-business customers, providing support by phone and email, resolving issues, answering questions, and helping deliver a World Class Customer Experience.

Provide friendly, professional customer service by phone and email

Support current and potential Fleet Services customers

Resolve customer questions and issues

Work with internal teams to find solutions

Handle multiple priorities and deadlines

Communicate products, services, pricing, and account information

Find win/win solutions for customers and Jubitz

NO COLD CALLING!

Schedule:

Monday–Friday | In-Person | Hillsboro

Participate in our After-Hours Phone Rotation approximately 1 week per month (includes weekends), averaging 10–12 calls per week.

$200 bonus for your after-hours rotation!

Medical
• Dental
• Vision
• Life
• Disability

401(k) with Company Match

Paid Vacation, Sick & Personal Time

Tuition Reimbursement & Scholarship Opportunities

Retail & Food Discounts

Optional Critical Illness & Accident Plans

Flexible Spending Accounts

High school diploma/GED required; two-year degree preferred

2+ years of office, customer service, or similar experience

Strong communication and phone skills

Excellent attention to detail

Fuel industry experience is a plus

Comfortable with Microsoft Office, especially Excel

Strong problem-solving and organizational skills

Ability to work with numbers, percentages, and practical calculations

Ability to understand technical procedures and regulations

Most importantly: a genuine desire to help customers!

If you're friendly, organized, detail-oriented, and enjoy solving problems and taking care of customers, we'd love to hear from you.

Delivering a World Class Customer Experience, one customer at a time.