Library Support Specialist (Multiple Opportunities

Library Support Specialist Positions

Help create welcoming spaces where curiosity grows, connections are made, and everyone belongs.

Hillsboro Public Library is seeking two full-time Library Support Specialists to join our public service team. Whether you're helping community members discover their next favorite book, navigating technology questions, supporting lifelong learning, or creating memorable experiences for children and families, you'll play an important role in making the library an inviting place for everyone.

We are currently filling two full-time positions at Hillsboro Public Library and will also use this recruitment to establish an eligibility list to fill future full-time, part-time (20+ hours), limited duration, and flexibly staffed vacancies. This eligibility list will remain active for a period of nine (9) months from the closing date of this posting or until the list is exhausted, whichever occurs first.

Hillsboro Public Library is much more than books. We are a place where people come to discover new ideas, build skills, connect with others, and explore lifelong learning. Serving one of Oregon's most diverse communities, our staff help create welcoming, inclusive spaces where every visitor feels valued and supported. From assisting someone with technology to leading an engaging Storytime or connecting families with resources, every interaction helps strengthen our community.

If you're passionate about helping others, enjoy learning new things, and thrive in a collaborative environment, we'd love to meet you.

This opportunity may be a great fit if you enjoy:

• Helping people find what they need
• Working in a fast-paced environment
• Learning and sharing new technology
• Variety throughout your day
• Answering questions and researching solutions
• Working as part of a collaborative team

What you'll spend time doing:

• Assisting patrons with library accounts, checkouts, and locating materials
• Helping customers access digital resources, online services, and library technology
• Staffing multiple public service areas throughout the library
• Providing notary services (training provided)
• Collaborating with coworkers to create welcoming spaces and deliver excellent customer service
• Contributing to a variety of daily library services and operations

This opportunity may be a great fit if you enjoy:

• Working with children and families
• Leading Storytime and educational programs
• Creating engaging learning experiences
• Building community partnerships
• Inspiring curiosity and creativity

What you'll spend time doing:

• Leading weekly Storytime
• Assisting with youth and family programs
• Connecting families with educational resources
• Helping patrons throughout library service areas
• Collaborating to develop future programs and services

Both Library Support Specialist positions share the same classification, pay range, and commitment to serving our community. The primary difference is where you'll spend most of your time and the type of work you'll focus on each day.

Regardless of assignment, every Library Support Specialist plays an important role in connecting community members with library resources, services, and opportunities for lifelong learning.

Depending on assignment, responsibilities may include:

• Providing exceptional customer service
• Assisting patrons with library technology and digital resources
• Supporting library operations and public service areas
• Delivering or supporting library programs
• Maintaining welcoming, safe, and inclusive library spaces
• Collaborating across teams to provide outstanding library service

• High School Diploma or GED; and
• Three years of customer service experience, including at least one year in a library setting; or
• An equivalent combination of education and experience sufficient to perform the essential duties of the position.

Licenses/Certifications

• Depending on assignment, some positions may require:
• Valid Driver's License and safe driving record.
• Positions assigned to the Connect work area must obtain and maintain a State of Oregon Notary Public Commission within six months of hire.

Bilingual incentive pay available Preference may be given to candidates who are bilingual in Spanish/English. Employees who can demonstrate the ability to speak Spanish, or any language spoken by over ten percent (10%) of City residents as documented by the most recent U.S. Census, at a proficiency level determined by a fluency test administered by the City, will receive a monthly premium of three percent (3%) of their regular base pay.

Tentative Recruitment Timeline*

• Final date to receive applications
  - August 23, 2026
• Application Reviews Completed
  - September 4, 2026
• Round 1 Interviews
  - Week of September 21, 2026
• Round 2 Interviews
  - October 12 - October 20, 2026
• Final Candidate Selection
  - November 2026

* This schedule is subject to change based on City of Hillsboro needs.

Why Work For Hillsboro?

At the City of Hillsboro, we're committed to supporting employees with a comprehensive package of benefits and…