Commercial Engine Lead Technician

Peterson Power Systems has an immediate need for an experienced Commercial Engine Lead Technician at our Hillsboro, OR location.

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Promote and work in a manner consistent with contamination control guidelines.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Work overtime as needed within labor law guidelines.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve and document component failure information for accurate failure analysis.
• Perform inspection on equipment as needed.
• Attend scheduled technical and safety training (in person or virtual).
• Analyze and diagnose equipment malfunctions.
• Repair, replace or rebuild engines, fuel systems, generator control systems, switch gear, marine power systems, etc.
• Write service reports that accurately document diagnosis and repairs performed.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Back up the Service Supervisor and/or service manager on larger jobs, problem situations, and job estimates beyond flat rates.
• Provide technical support and on‑the‑job training for other technicians in the shop.
• Assist Service Manager with performance evaluations and feedback of technicians in the field.
• Open and close all shop work orders within 7 days from LDL.
• Track large or special customer jobs through repair process to ensure timely completion, correct parts ordering, accurate repairs, and safety.
• Keep the Service Manager informed and updated on daily shop operations and problem situations.
• Maintain ongoing customer service relation business plan with Service Manager and Service Supervisor.
• Maintain excellent communications and cooperation with all co‑workers, management, and other departments.
• Support company safety and housekeeping standards.
• Oversee work‑in‑process, testing, and final preparation for delivery of repaired products.
• Report lost, broken, or stolen equipment to the service manager.
• Provide written recommendations to the service manager for needed improvement for tooling and/or equipment.
• Assist parts, service, and engine sales personnel in preparation of job quotes.
• Attend store meetings to review completion and accuracy of service reports, flat rates, service updates, policies, and other topics.
• Ensure assigned company vehicles maintain a clean professional appearance and proper working order.
• Operate company or personal vehicle as needed to visit branch locations or customers.
• Maintain punctual, regular, and predictable attendance.

• Associate’s Degree in Diesel Technology or a closely related field, OR equivalent combination of education and at least 6 years of directly related experience in commercial engine service.
• Valid driver’s license with a satisfactory driving record.

Peterson offers competitive wages, generous benefits, and promotional opportunities in a family‑owned and operated business.

Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.