Field Services Engineer

Our client is a global leader in advanced semiconductor manufacturing technology, enabling the production of some of the world's most sophisticated microchips. With operations spanning North America, Europe, and Asia, the company develops highly specialized systems that support next-generation computing, mobile devices, artificial intelligence, and data center technologies. Known for its innovation-driven culture, collaborative environment, and commitment to employee development, the organization plays a critical role in shaping the future of semiconductor manufacturing on a global scale.

This role is Monday-Friday, standard business hours with a flexible work schedule. Compensation is hourly with ~10 hours of OT weekly. On call requirements (with on call pay), which include being paid for a minimum of four hours if a call is received.

We are seeking a Field Service Engineer to join a growing team supporting highly complex semiconductor manufacturing equipment in Hillsboro, Oregon. This position offers the opportunity to work directly with cutting-edge technology while serving as a key technical liaison between customers and a globally recognized engineering organization.

The Field Service Engineer will be responsible for equipment installation, preventive maintenance, troubleshooting, and issue resolution within a customer production environment. Success in this role requires strong technical aptitude, excellent customer-facing communication skills, and the ability to effectively diagnose and resolve complex equipment challenges in a fast-paced setting.

• Performing installation, maintenance, and repair activities on advanced semiconductor equipment.
• Diagnosing and resolving technical issues to maximize customer uptime and satisfaction.
• Collaborating closely with engineering, operations, and support teams across global locations.
• Supporting customer escalations and participating in technical task force initiatives.
• Maintaining detailed service documentation and communicating status updates to leadership.
• Building strong relationships with customers and serving as a trusted onsite technical resource.
• Participating in daily operational meetings and coordinating service activities within a cleanroom manufacturing environment.
• Ensuring company service methodologies and best practices are consistently followed.

The ideal candidate is a hands-on engineer who enjoys solving complex technical challenges, working directly with customers, and collaborating within a global team environment.

• Bachelor's degree in an Engineering discipline or related technical field.
• 2+ years of Field Service Engineering experience supporting complex equipment.
• 3-5+ years of customer-facing experience with strong communication skills.
• Proven troubleshooting and problem-solving abilities.
• Ability to work effectively in a fast-paced, high-tech manufacturing environment.
• Strong interpersonal skills and a collaborative approach to teamwork.

• Semiconductor industry experience.
• Knowledge of electron beam (eBeam) technology and/or magnetic optics.
• Experience with digital electronics, schematics, and high-voltage power systems.
• Familiarity with ultra-high vacuum systems.
• Working knowledge of Linux/UNIX operating systems and command-line environments.
• Cleanroom and semiconductor fabrication facility experience.
• Experience supporting highly complex capital equipment in a customer-facing service role.

This is an excellent opportunity for an engineer seeking to advance their career with a globally respected technology organization at the forefront of semiconductor innovation.