AR Collections Specialist

Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

The Accounts Receivable/ Credit Collection Specialist reports to the Corporate Collections Manager. He/she is responsible for managing the accounts receivable cycle including customer account master data, lien waivers, and collections of outstanding AR. Duties include providing detailed customer account status notes for weekly collections meeting with the CEO and assisting in special projects.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage the day-to-day AR operations including customer account management, lien waivers, payment applications and related collection activities and communications.
• Maintain customer accounts in SAP.

• Ensures customer account information in Masterfile is accurate and complete.
• Sends monthly statements to customers and manages responses.
• Alerts Collections Manager of payment delinquencies and reasons.
• Notes delinquency reason in SAP for all past due invoices.
• Completes, scans, and sends lien waivers to customers as needed.
• Ensures collections for the company are in compliance with company’s policies and procedures.
• Assists AR with processing credit adjustments and applying payments properly to customer accounts.
• Guides and educates sales team and staff on emerging issues as it relates to collections and customer account management.
• Assists with determining budget estimates for doubtful accounts.
• Ability to define, implement and follow collections processes and SOP.
• Ability to consistently demonstrate positive and professional communications with internal and external customers.
• Other duties as defined by manager.

• Minimum of Associate’s degree in business with 5 or more years’ work experience.
• 3 years of AR and credit management experience. Experience in construction or similar industry preferred.
• Operational finance experience a plus, working across multiple entities and/or functional areas.
• Strong understanding of both financial and operational processes and internal controls around the receivables function.
• Good analytical skills; ability to understand and interpret financial results.
• Ability to convert detailed receivables data into summaries for management and provide commentary.
• Strong computer skills including MS Office, especially Excel skills required.
• Knowledge of SAP Business One preferred.
• Strong customer service and communication skills.
• Strong desire for continuous improvement of processes, controls and your own skill set.