HR Business Partner , TOM PXT

Job :  |  Services LLC

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence.

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high‑performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self‑service tools, ensuring effective utilization while maintaining focus on high‑touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.

Your day will be a dynamic blend of strategic thinking and data‑driven decision‑making. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI‑enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results.

From coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward‑looking strategies focused on operational objectives and team effectiveness. You'll build strong partnerships across all levels of the organization while contributing to meaningful workplace improvements.

Success in this role comes from your ability to navigate organizational dynamics, lead change initiatives, and make high‑judgment decisions in ambiguous situations. Through a combination of business acumen, data‑driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered, while driving long‑term organizational success and adaptability in a rapidly evolving business landscape.

The Transportation Operations Management (TOM) team has historically been thought of as the team who manages the truck yards and guard shacks, but TOM is evolving to meet the needs and challenges of our growing transportation business. TOM not only supports the logistics and driving needs across the US and Canada but is also innovating technology that is shaping the industry.

The TOM PXT team is focused on programs that enable associate growth and improve fungibility, engagement programs that focus on an evolving workforce, and processes that reduce risk.

• Experience supporting or leading employee‑focused processes including onboarding, benefits, investigations, training or talent management
• Bachelor's degree
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

• Master's Degree or MBA
• Experience supporting operational environments (manufacturing, distribution,…