Technical Account Manager

Nova’s Global Business Group is seeking a Technical Manager with strong business acumen and deep expertise in metrology solutions. This is a balanced role, equally focused on technical leadership and customer engagement. The position serves as a key technical interface for strategic customers while leading internal technical initiatives to drive product adoption, resolve complex challenges, and support long‑term account growth.

• Strategic Technical Engagement:
  Serve as the primary technical interface for the client’s PTD organization, aligning Nova’s metrology solutions with the client’s process technology roadmap and high-volume manufacturing requirements.
• Team Leadership:
  Lead, mentor, and develop a team of vertical technical experts, providing direction, prioritization, and technical guidance to ensure strong execution and customer impact.
• Program Support:
  Lead Beta and Evaluation programs for early-stage products at client fabs, ensuring successful qualification and adoption.
• Issue Resolution:
  Manage and resolve technical challenges in collaboration with Nova HQ and client engineering teams, ensuring timely and effective solutions.
• Customer Penetration:
  Partner with account teams to execute strategic penetration plans, driving Nova’s presence and influence within the client organization.
• Technology & Market Analysis:
  Conduct in-depth studies of the client’s technology trends, competitive landscape, and process control challenges. Translate insights into actionable strategies for Nova’s product divisions.

• Experience:
  
  7–10 years in technical leadership roles within global semiconductor or high‑tech companies, preferably with direct engagement at Tier‑1 clients and in customer‑facing environments.
• Education:
  
  Ph.D. or M.Sc. in Electronics, Materials Engineering, Physics, or a related field.
• Technical Expertise:
  • Strong knowledge of optical metrology tools, including Optical Critical Dimension (OCD), XPS, SIMS, and Thin Film measurement systems.
  • Hands‑on experience troubleshooting and optimizing metrology tool performance in collaboration with HQ and client engineering teams.
• Customer Focus:
  Strong customer‑facing approach with the ability to build credibility, trust, and long‑term relationships.
• Business Acumen:
  Solid understanding of strategic account dynamics, customer priorities, and the ability to connect technical solutions to business value.
• Communication:
  Exceptional interpersonal and technical communication skills in English.
• Presentation:
  Strong presentation skills with the ability to articulate complex technical concepts to diverse audiences, including senior stakeholders.
• Mindset:
  Self‑starter with strategic thinking, analytical rigor, and execution excellence.