Staff Scrum Master

Description

The Staff Scrum Master provides advanced Agile facilitation and coaching across one or more teams, enabling effective delivery through iterative practices and continuous improvement. The position applies deep expertise in Agile methods to navigate complex delivery environments, remove systemic impediments, and strengthen alignment between teams and organizational objectives.

The Staff Scrum Master provides advanced Agile facilitation and coaching across one or more teams, enabling effective delivery through iterative practices and continuous improvement. The position applies deep expertise in Agile methods to navigate complex delivery environments, remove systemic impediments, and strengthen alignment between teams and organizational objectives.

Here’s what you can expect from the job and what you need to be successful:

• Facilitate Scrum ceremonies (e.g., planning, daily coordination, reviews, retrospectives) across complex or multiple teams, adapting approaches as needed.
• Guide teams in applying Agile principles to improve delivery outcomes, collaboration, and adaptability.
• Identify, track, and resolve impediments that impact delivery, including cross‑team or organizational dependencies.
• Partner with product owners and stakeholders to ensure backlog readiness, prioritization clarity, and alignment with business goals.
• Monitor delivery metrics (e.g., flow, predictability, cycle time) and use insights to improve team performance and outcomes.
• Drive continuous improvement through retrospectives and follow‑through on actionable changes.
• Support alignment and coordination across teams working on related initiatives or shared goals.
• Influence adoption of Agile best practices, tools, and frameworks across the organization.
• Provide guidance and informal coaching to other Scrum Masters or team members.
• Communicate risks, issues, and progress to stakeholders, ensuring visibility and informed decision‑making.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 6 years’ experience working as a Scrum Master or Agile facilitator in complex environments.
• Advanced knowledge of Agile frameworks (e.g., Scrum, Kanban) and delivery practices.
• Strong facilitation, problem‑solving, and conflict resolution skills.
• Ability to operate independently and manage ambiguity across multiple work streams.
• Experience influencing stakeholders and teams without direct authority.
• Strong analytical skills to interpret delivery data and recommend improvements.
• Excellent communication skills with both technical and non‑technical audiences.
• Required
  
  Education:
  
  Bachelors degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)
• Certifications:
  
  Agile certifications (e.g., CSM, PSM, SAFe) preferred.

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off:
  You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.