Immediate Need - DC Infrastructure Technician III ​/ Lead

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

The DC Infrastructure Technician III / Lead is a senior technical leader responsible for owning the successful planning, execution, and delivery of complex data center infrastructure projects. This role provides technical direction and hands‑on leadership to teams of technicians, ensures the highest standards of quality and safety, and serves as the primary escalation point for technical issues. Operating with a high degree of autonomy, the Technician III / Lead drives process improvements, mitigates project risks, and delivers exceptional results for enterprise, hyperscale, and mission‑critical environments.

• Lead end-to-end technical execution of large‑scale infrastructure deployments, migrations, and retrofits
• Develop and maintain detailed execution plans, resource allocation, and sequencing for complex projects
• Direct and coordinate teams of Technicians I/II, subcontractors, and vendors to meet project milestones
• Identify, assess, and proactively communicate technical risks, dependencies, and mitigation strategies to project managers and stakeholders
• Serve as the senior technical escalation point for troubleshooting and issue resolution across multiple projects

• Oversee and validate complex installations including high‑density cabinet deployments, structured cabling systems (copper/fiber), overhead and underfloor pathways, PDUs, and network equipment
• Interpret and enforce compliance with detailed design packages, rack elevations, cable schedules, and scope documents
• Establish and enforce installation quality standards, labeling, and documentation requirements
• Lead high‑risk activities such as cutovers, live migrations, and power/cooling infrastructure integrations

• Perform expert‑level troubleshooting and root cause analysis on server hardware, network connectivity, fiber/copper infrastructure, and power systems
• Lead resolution of complex, intermittent, or systemic issues that impact operations
• Develop and implement preventive maintenance programs and reliability improvements
• Support capacity planning and infrastructure optimization initiatives

• Mentor and develop Technician I and II team members through hands‑on coaching, knowledge sharing, and skill assessments
• Conduct technical training sessions and contribute to the creation of standard work instructions and best practices
• Provide performance feedback and support career development of junior technicians
• Foster a culture of accountability, safety, and continuous improvement

• Lead large‑scale decommissioning projects with strict focus on data sanitization, asset tracking, and regulatory compliance
• Oversee inventory reconciliation, audit readiness, and accurate documentation across projects
• Ensure adherence to all company, customer, and industry standards (TIA‑942, BICSI, NFPA 70E, etc.)

• Act as the primary technical point of contact for customers during project execution and issue resolution
• Collaborate with project managers on scope definition, change management, and customer reporting
• Identify and champion process, tooling, and efficiency improvements across the organization
• Contribute to the development and refinement of company standards and playbooks

• Minimum 4–6+ years of progressive experience in data center, telecom, or critical IT infrastructure environments
• US Passport
• Available to travel up to 80%
• Demonstrated success leading technical teams and complex infrastructure projects in the field
• Expert‑level knowledge of data center infrastructure, structured cabling, power distribution, and network hardware deployment
• Proven advanced troubleshooting and root cause analysis capabilities
• Strong leadership, communication, and stakeholder management skills
• Ability to interpret complex technical documentation, drawings, and project scopes
• Experience working independently with minimal supervision in fast‑paced,…