Level 3 Technician

Level 3 Technician

At Compucom Staffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a brand new opportunity for a qualified Level 3 Technician to join their team onsite in Hillsboro, OR. This resource will be responsible for sustaining factory computing hardware such as Win Clients, Remote Operations Center (Windows-based computer) workstations, and factory network components.

Duties and Responsibilities:

• Perform troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level
• Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team
• Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment
• Responsible for communication with customers, client technicians, and software / hardware specialists

Skills and

Qualifications:

• Minimum 3 to 5+ years of technical experience desired
• Windows imaging knowledge
• Intermediate Windows OS troubleshooting knowledge
• Must be able to lift up to 35 lbs. solo
• May be required to walk / sit / stand / crawl / kneel for extended periods
• Cleanroom experience is a plus
• Must have excellent customer service skills and excellent written / verbal communication skills
• Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 7, 8, and 10
• Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects
• Ability to multi-task and prioritize between multiple factory issues

Wage Range:
The rate for this position is between $18.52 - $24.70 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits:
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

Equal Employment Opportunity:
Compucom Staffing ™, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.