Reverse Logistics Specialist

Pay Rate Range: $25.50 - $29.50/hr. on W2
Summary:

• Our Materials and Structural Analysis business helps customers drive innovative research and discoveries by delivering innovative solutions, such as world-class scanning and transmission electron microscopes, combined with advanced software suites.
• Our EM Certified team is responsible for generating a new revenue stream by actively trading-in, refurbishing and reselling previously owned systems.

The Mission and Position:

• The Logistics Specialist EM Certified is responsible for direct Logistics support and documentation of Certified processes.
• You will work closely with other functions in our existing MSD organization to develop and adopt new processes to support the Certified business.
• The Logistics Specialist will report to the Operations Manager and will collaborate closely with all Certified team members, third party logistics companies and other team members.
• Responsible for coordinating the movement, storage, and distribution of goods to ensure timely and cost-effective delivery. They work with suppliers, carriers, warehouses, and internal teams to manage inventory, shipments, and logistics operations while maintaining compliance with company policies and regulatory requirements.

Responsibilities:
Main responsibilities include:

• Hands-on daily Logistics support for the Certified team in planning de-installations, shipments, and parts orders.
• Lead dedicated improvement programs that support the Certified business, incorporating Certified business process in overall sales and service processes.
• Collaborating with the team to identify and deploy process improvements.
• Proactively and effectively communicate to the team and stakeholders.
• Plan, coordinate, and monitor inbound and outbound shipments.
• Schedule transportation and communicate with carriers and freight providers.
• Track shipments and resolve delivery delays or transportation issues.
• Maintain accurate shipping, receiving, and inventory records.
• Coordinate with warehouse personnel to ensure efficient order fulfillment.
• Monitor inventory levels and assist with replenishment planning.
• Prepare shipping documentation, bills of lading, customs paperwork, and other required documents.
• Analyze logistics performance and identify opportunities to improve efficiency and reduce costs.
• Work with the Global trade compliance team to ensure compliance with transportation regulations, company policies, and safety standards.
• Collaborate with procurement, manufacturing, customer service, and sales teams to support operational goals.
• Investigate and resolve shipping discrepancies, damaged goods, and customer complaints.
• Generate reports on logistics metrics such as on-time delivery, freight costs, inventory accuracy, and carrier performance.
• Supporting ad-hoc requests.

Education and experience:

• Associate or bachelor's degree in supply chain management, Logistics, Business Administration, or a related field (preferred).
• Enthusiastic about continuous improvement, identifying and driving improvement projects.
• Proficiency in Communication and Change Management
• Proven Project Management skills
• Out of the box analytical person who is comfortable challenging traditional norms and status quo.

Required Qualifications:

• Knowledge of logistics software, ERP systems (SAP, Oracle, Microsoft Dynamics, etc.), and transportation management systems (TMS).
• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Strong analytical, organizational, and critical thinking skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities in a challenging environment.

Preferred Qualifications:

• APICS/ASCM Certified in Planning and Inventory Management (CPIM) or Certified Supply Chain Professional (CSCP).
• Experience with Lean, Six Sigma, or continuous improvement initiatives.
• Knowledge of international shipping, customs regulations, and import/export documentation.

Key Skills:

• Supply chain coordination.
• Inventory management
• Transportation planning
• Vendor and carrier management
• Data analysis and reporting
• Attention to detail.
• Time management
• Negotiation
• Customer service
• Problem-solving
• ERP and TMS systems
• Regulatory compliance

Physical Requirements:

• Ability to sit, stand, and walk for extended periods.
• Occasionally lift or move items up to 25–50 pounds, depending on the work environment.
• May require work in warehouse, manufacturing, or office settings.