Customer Supply Chain Planner Specialist

Introduction

ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

Our main headquarters are located in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

ASML has an industry-leading supply-chain management (SCM) organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time.

Any break in material availability can have an unacceptable impact for our customers. So SCM must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base.

The Customer Supply Chain Planner Specialist manages assigned customer supply chain operations within the United States. This role is responsible for managing assigned site performance and day-to-day operations, while building relationships with internal stakeholders and external customers to meet and align on expectations.

Responsibilities related to:

• Performance Management:

  • Responsible for assigned site supply chain performance, including:

  • Ensure service contract commitments and targets are met.

  • Maintain and improve cooperation between local, regional, and central supply chain teams to support optimal execution.

  • Secure relevant performance reporting for stakeholders.

• Demand, Planning and Analysis:

  • Responsible for inputting correct demand into the system.

  • Act as the key contact for the Regional Planning team, FMA, and Service Management organizations to ensure effective planning and material availability, including critical material management.

  • Monitor critical materials and ensure effective site coverage.

• Customer Intimacy:

  • Manage and improve internal and external customer relationships, communication, and performance on a day-to-day basis. Meet with stakeholders, provide reports, and support continuous improvement efforts.

• Cost Management:

  • Assist in support of site P&L.

  • Deliver on assigned cost targets.

  • Support cost reduction programs.

• Process and Development:

  • Support personal development toward job requirements.

  • Drive process standardization and efficiencies via LEAN.

• Bachelor’s degree required; focus in Business Management, Logistics, or Supply Chain preferred.

• 3–5 years of relevant experience in a complex, customer-oriented environment managing multiple priorities.

• In-depth knowledge of SAP or a similar ERP system.

• Proficiency in Microsoft Office, specifically Excel and PowerPoint.

• Knowledge of business complexity, supply chain, and/or relevant industry experience strongly preferred.

• Experience implementing new processes across the supply chain against agreed costs preferred.

• Knowledge of ASML supply chain procedures preferred.

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative,…