Director, Quality & Engineering Enablement, Hybrid, Marlborough​/Chelmsford

Role Title

This role leads cross-functional engineering teams responsible for designing, building, and maintaining complex systems software that underpins enterprise technology platforms. This role delivers high-quality systems solutions, drives technical execution, and ensures that software capabilities align with business and platform needs.

• Leads multiple engineering teams in the design, development, and enhancement of systems software, including operating environments, databases, utilities, and foundational platform services.
• Oversees requirements analysis, feasibility studies, and solution planning to ensure systems software meets functional, performance, and hardware compatibility expectations.
• Establishes technical direction for major software initiatives, guiding architectural choices, coding standards, and systems integration approaches.
• Ensures disciplined engineering practices across the full software lifecycle—design, coding, debugging, testing, deployment, and ongoing maintenance.
• Partners with product, infrastructure, and business groups to translate organizational needs into clear technical plans and prioritized backlogs.
• Identifies and resolves technical risks, performance issues, and system-level dependencies affecting delivery timelines or platform stability.
• Builds capability within the organization by coaching engineering managers, supporting career development, and fostering a strong engineering culture.
• Manages team resources, delivery planning, and cross-team coordination to ensure successful execution of projects and platform enhancements.
• Promotes continuous improvement through process optimization, tooling improvements, and adoption of modern systems engineering practices.

• Required
  
  Education:
  
  Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.
• Required Experience:
  
  8+ years of relevant experience, 4+ years as a People Leader.
• Strong technical foundation in systems programming languages (e.g., C, C++, Rust) and an understanding of operating systems, hardware interaction, or platform services.
• Demonstrated ability to translate business requirements into technical solutions and guide teams through complex engineering challenges.
• Effective leadership, communication, and stakeholder management skills, with experience influencing across organizational boundaries.
• Proven record of delivering high-quality systems software through disciplined engineering and operational practices.
• Ability to mentor engineering managers and support the growth of technical talent.

Location:

Marlborough/Chelmsford, MA, San Jose/Rocklin, CA and Hillsboro, OR

Target Compensation: $164,

Schedule:

Monday through Friday 8a-5p (40 hrs)

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off:
  You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to  and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.