Retail Customer Service Specialist

Dick's Sporting Goods -  -  - Responsibilities:
Greet teammates and customers and proactively approach customers to understand their needs and support their shopping experience.;
Serve as primary customer service provider at the front end and liaison between customers and management; provide register coverage as needed and assist cashiers with complex transactions.;
Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards.;
Uphold merchandising and presentation standards by following floor sets, signage requirements, price changes, inventory presentation and replenishment standards.;
Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment).