Grocery Lead Availability

Grocery Lead

New Seasons Market began in 2000 as a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region's farmers, ranchers, growers and makers. Today we are part of Good Food Holdings; a collection of regional specialty grocers committed to serving our communities with the highest quality of products and great service, where our goal remains the same: to build community through good food.

Accordingly, we seek skilled team members who share the same commitments and who appreciate the fact that New Seasons Market celebrates diverse backgrounds and experiences.

Job Title:

Grocery Lead Department:
Grocery Job Region:
Oregon / SW Washington Reports-To:
Grocery Manager Exemption Status (typically):
Non-Exempt Requirements:
As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening, weekend, and holiday shifts per the needs of the business. Must complete and maintain any required food and work safety trainings/certifications.

About the role:

Stocks, rotates and faces grocery products. Assists with the coordination and execution of department operations and work, including ordering and inventory control. Provides exceptional customer service and contributes to a positive and collaborative team environment.

General Requirements:

• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company "Speak Up & Listen" culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.

Position Responsibilities:

• Orders product according to business needs. Maintains appropriate inventory levels to achieve business goals.
• Guides the work of department clerks, including prioritizing and assigning work, training staff, and ensuring quality standards are met and tasks are completed.
• Partners with department management team to maintain excellent department conditions, including appearance, cleanliness, signage, and service levels.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Maintains awareness of current ads, promotions, holidays and events. Implements plans for weekly ads, events and holidays.
• Builds displays and arranges department products to make attractive presentations, in accordance with merchandising standards and category schematics, highlighting featured/unique/seasonal items.
• Maintains professional vendor relationships.
• May participate in other activities, such as inventories, holiday and sales event planning.
• Completes customer special orders thoroughly and provides follow-through as needed.
• Stocks, rotates and faces products with attention to product quality and expiration dates.
• Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
• Maintains accurate pricing and signage that meet merchandising standards.
• Demonstrates excellent knowledge of products throughout the department and understanding of culinary terminology, product labeling and common dietary restrictions.
• Coordinates with Operations department to conduct in-store tastings.
• Follows company procedures for processing invoices, transfers and credits.
• Handles damaged and spoiled product according to company policy.
• Maintains the…