Rotating Sales Consultant

Overview

We encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results‑driven professional with a passion for success, consider building a career with us.

• Collaborative Team Culture:Join a supportive environment where teamwork and the open exchange of ideas are highly valued.
• Team Engagement:Participate in a variety of team-building events and social gatherings, such as company outings, holiday celebrations, and regular office socials. We support a healthy work‑life balance and recognize the importance of time outside of work commitments.

This role serves as the primary sales representative for assigned communities, guiding prospective buyers through the new home selection process while providing an exceptional customer experience. The position manages customer interactions from initial contact through contract completion, ensuring informed decisions and seamless transactions. It collaborates with sales leadership, construction, design, marketing, and operations teams to maintain current knowledge of products, options, timelines, and availability.

The role also contributes to community performance by supporting sales targets, maintaining model home presentation standards, and fostering positive customer relationships.

• Serve as a trusted advisor to prospective home buyers, guiding them through the home selection and purchase process.
• Conduct community tours, demonstrate model homes, floor plans, and available options, and answer customer questions.
• Prospect and generate new sales leads through referrals, events, marketing initiatives, and online platforms.
• Prepare, review, and process accurate sales contracts and documentation in compliance with company and legal standards.
• Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems.
• Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers.
• Monitor customer satisfaction, address post‑sale concerns, and elevate issues as needed to ensure resolution.
• Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies.

Required:

• Bachelor’s degree OR equivalent combination of education and experience.
• Up to 1 year of experience in home sales, real estate, customer service, or a related field.
• Experience managing customer interactions and completing sales documentation.

Preferred:

• Experience in new home sales, residential real estate, or community development.
• Proficiency with CRM software, sales systems, or contract platforms.
• Experience working in a cross‑functional sales environment.

• Strong communication and interpersonal skills to support effective customer engagement.
• Ability to manage multiple buyers and prioritize activities within a dynamic sales pipeline.
• Problem‑solving skills using prior experience, available information, and situational analysis.
• Skill in navigating CRM systems and maintaining accurate, timely records.
• Ability to interpret and clearly explain product details, policies, and processes.
• Strong follow‑up discipline and organizational skills.
• Ability to collaborate effectively with cross‑functional partners.
• Adaptability to change schedules, customer needs, and community demands.
• Ability to exercise sound judgment in customer‑facing situations.
• Customer‑centric mindset with focus on long‑term satisfaction and referrals.

Work is performed in model homes, community sales offices, and general office environments. Regular movement through construction areas, homesites, and community amenities is required. Weekend availability and variable scheduling aligned with customer traffic are expected. Occasional travel between communities or company meetings may be required.

• Ability to walk construction sites, community grounds, and multi‑story model homes.
• Ability to sit or stand for extended periods during customer interactions.
• Ability to lift…