Field Service Technician

The start date of this role is expected to be anywhere between mid-February to mid-March. The contract is for 6 months.

On-site technicians will adhere to client-provided step‑by‑step instructions, processes, and policies to perform the installation and configuration of operating systems and applications. Supported platforms and equipment include Cisco, Dell, HP, Windows, EMC, Linux, and Kubernetes environments.

• Types of equipment
  • HPE, Super Micro and Dell Servers. Appliances from Net App, EMC, Power Max, Dell ECS, etc.
• Operating System Installation
  • Install OS using Client’s custom method following a documented install process for both OS and layered components
  • Flavors:
    Windows Server, Windows Client, RHEL, and VMware
  • Installations will be carried out on both bare metal and virtual machine environments
• Application Installation and Configurations
  • Provide hands‑on installation and configuration of Client applications following Client’s documented procedures (guidance from Client BB)
  • Provide hands on installation and configuration of various EDA tools
  • Help support a standalone FlexLM license server
  • Help configure environment setup scripts for EDA tools
  • Help with data transfer activities
• Equipment Installation and Relocation
  • Install servers and appliances into prebuild and MSR
  • Move or relocate server and appliance equipment from prebuild to MST
• Examples of Activity
  • Box/unbox, rack/unrack, power cable installations, labeling and re-labeling
  • Network cable installations and moves, fiber cables installs and moves, for servers, desktops and appliances
• Workstation Installation
  • Install and configure workstation setups
  • Examples: computer, monitor, keyboard, desks, etc.

• TS/SCI FSP Clearance
• Skills in Microsoft Excel and Word
• Excellent verbal and written communication skills

For more than 20 years, New Gen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard‑to‑find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance.

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