Software Support Engineer

Nova is looking for a highly skilled Software Support Engineer to join our global team. This role is designed for a technical expert who thrives on designing complex equipment control sequences and solving real-world automation challenges. You will not only build robust software frameworks but also serve as the "technical detective" for critical production-level issues, requiring a blend of deep C# expertise and elite analytical skills.

• Certified Great Place to Work:
  Recognized in 2022, 2023, 2024 and 2025 based on employee feedback, and consistently ranked among the Top 30 companies in our industry for workplace excellence.
• Customer-Focused Environment:
  Be the face of Nova. We value strong relationships, and you’ll work closely with customers to understand their needs and deliver high-impact solutions.
• Culture of Continuous Learning:
  At Nova, growth never stops. You'll work with cutting-edge metrology tools, work with top engineers, and participate in ongoing industry training programs.

• Design and develop high-precision equipment control logic, automation workflows, and state machines using the C#/.NET framework.
• End-to-End Execution:
  Implement complex software features from hardware integration to deployment, meeting high quality and reliability standards.
• Contribute to system architecture, technical design, and key engineering decisions for scalable equipment software solutions.
• Investigate and resolve production-level issues using strong debugging skills, including offline debugging and root-cause analysis.
• Maintain the readiness to address critical system issues in live environments or production lines, ensuring rapid recovery and stability.
• Work closely with developers, QA, Product, and other cross-functional stakeholders in a multinational environment.
• Take ownership of tasks, deliver independently, and help drive engineering excellence and best practices across the team.

• B.Sc. degree in Computer Science, Computer Engineering, or equivalent practical experience.
• 3+ years of backend or server-side development experience, with a proven track record in industrial automation, semiconductor equipment, or complex hardware-software integration systems.
• Strong experience in Object-Oriented Programming (OOP), primarily in C# (or Java with a willingness to master C#).
• Deep understanding of Multi-threading, asynchronous programming (async/await), and managing concurrency in real-time or near-real-time environments.
• Proven experience in implementing complex software systems, with strong analytical and problem-solving skills to handle production-level issues.
• Familiarity with debugging tools (e.g., Win Dbg, dot Memory, dot Trace) and the ability to perform Offline Debugging through logs and memory dumps.
• Understanding of Database Schemas and data relationships.
• Proficiency in writing and executing SQL commands and the ability to read and trace Stored Procedures.
• Ability to work as a team player while also taking full ownership and working independently.
• A genuine passion for technology and problem-solving.
• Availability to travel abroad for short periods, if needed.
• Strong communication skills to collaborate effectively with multinational teams and present technical findings clearly.

• Experience working in Agile development environments.
• Familiarity with the semiconductor communication protocol SECS/GEM.
• Experience in system-level performance monitoring and diagnostic telemetry.
• In leveraging AI-assisted development tools (e.g., Git Hub Copilot, LLMs) and AI-driven workflows to enhance productivity.

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

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