Warehouse Team Lead — Operations & Training Mentor

Job Overview

Location:

USA - Hillsboro, NE Shute Rd RS4

Division:
Solutions

Job Posting

Title:

USA - Team Lead (Ops)

Time Type:
Full Time

The Team Lead has general responsibility for coordinating and overseeing all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of associates dedicated to warehousing, receiving, and shipping in their area in a manner consistent with company service and cost objectives.

Monday - Friday, 7 AM - 4 PM

• Training Responsibilities
  • Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
  • Train associates on current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
  • Assist in forklift operation and certification for new and existing associates.
• Shipping/Receiving Responsibilities
  • Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity.
  • Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
  • Efficiently and accurately load orders according to the appropriate doors and trailers.
  • Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
  • Research discrepancies that may occur in the shipping and receiving process.
• Customer Service
  • Conduct yourself in a professional manner in appearance and communications.
  • Communicate with customers telephonically, electronically, or in person.
  • Prepare required activity reports accurately and efficiently for site management.
• Quality Control Responsibilities
  • Use appropriate documentation to ensure all product and orders are received or shipped correctly and accurately picked.
  • Verify products meet quality standards, reporting any damages or discrepancies.
  • Stack, package, shrink wrap, and label product(s).
  • Process all quality control functions as defined by the Standard Operating Procedures.
  • Report inconsistencies or problems to the Operations Supervisor or Operations Manager.
  • Participate in quality meetings.
• Safety, Housekeeping, and Compliance
  • Be knowledgeable and comply with relevant ISO standards that impact this position, department, and company.
  • Execute all safety protocols.
  • Perform job tasks in a manner that promotes safety.
  • Maintain cleanliness of the warehouse.
  • Assist in security of the warehouse.
  • Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
  • Participate in safety meetings.
• Labor Management
  • Direct the operations of the warehouse work team to achieve prescribed objectives.
  • Assist associates and temporary labor in completing productivity sheets and accurately capturing production and payroll hours.
  • Assist Supervisor in maintaining a productive workforce.
  • Participate in establishing work schedules.
  • Ensure schedules are correctly implemented and jobs are assigned effectively and completed properly.
  • Assist the Operations Supervisor in ensuring associates handle products according to quality procedures and guidelines.
• Responsibility and Authority
  • Participate in department meetings.
  • Initiate action to prevent non-conformities relating to product, process, and quality system; identify and record problems; recommend solutions through designated channels.
  • Bring non-conformities immediately to the attention of the Quality Department.
• Equipment Operation
  • Operate equipment such as sit‑down, stand‑up, reach truck, sweeper, scrubber, scissor lift, cherry picker, aisle master, or pallet jack.
    • Maintain upkeep of equipment and report problems.
    • Inspect and perform minor maintenance on forklift or other equipment daily.
    • Operate all equipment safely and efficiently following prescribed work methods.
    • Maintain an active forklift certification.
• Maintenance
  • Perform or assist in building, grounds, and equipment maintenance as assigned.
• Other Duties
  • Communicate with multiple teams, collaborate with managers and other team members.
  • Oversee day-to-day tasks of a small team.
  • Delegate daily tasks and communicate completion to management.
  • Mentor teammates and contribute to onboarding.
  • Identify gaps and process improvements for workflow optimization.
  • Work overtime as required by business.
  • Perform other duties as assigned.

None

• High school diploma or general education degree (GED).
• 1 year experience in a logistics, distribution, or relevant environment.
• Ability to operate material handling equipment (MHE).
• Must be able to work in unregulated temperatures within the warehouse, ranging from mild to moderate.

Satisfactory completion of a forklift training program.

• Computer Skills
  • Basic computer skills.
  • RF scanners.
  • WMS…