Store Manager, Operations Management

Overview

United Ag & Turf is a John Deere dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. We serve customers in a variety of industries such as commercial, construction, agricultural, and consumer segments. UAT strives for an exceptional customer experience throughout all our locations and departments, including parts, sales, service, and transportation.

Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical, and financial resources for the location. Optimizes profitable growth of the business, personal growth of employees, and customer satisfaction.

• Executes the business plan and achieves financial performance, including sales, budgets, and cost control, according to established goals for one or more locations.
• Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues.
• Ensures that appropriate communication takes place within and across all departments at the store location(s), which may include leading regular department management staff meetings and all employee meetings.
• Communicates the dealership values, principles, vision, and mission within their location.
• Communicates with other store managers to implement best practices and consistent processes for all departments within the organization.
• Supports corporate managers in implementing changes in any department within the location.
• Ensures the successful planning and execution of marketing activities and events.
• Oversees maintenance, security, and a professional appearance of the facility and property for the location.
• Must represent the company for the sale of machinery and equipment.
• Provides input to the hiring, development, coaching, evaluation, and effectiveness of the management team and other employees within the store.
• Manages ongoing relationships with key John Deere personnel.

• Salary plus commission.
• Bonus opportunities.
• 401(k) match.
• Health benefits.
• Vehicle allowance.
• Paid holiday and paid time off.

Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education, and other job‑related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.

• 5+ years of experience in a retail environment.
• 1+ additional years of experience as a parts or service manager or in a sales role preferred.
• Familiar with John Deere and competitive products.
• Experience dealing with elevated customer issues.
• Ability to lead and motivate others.
• Knowledge of financial metrics, marketing experience, and a solid understanding of sales, parts, and service operations.
• Solid analytical, business planning, problem‑solving, and communication skills.
• Bachelor's degree in Agriculture, Business, or equivalent experience required.