Clinical Liaison's Office Client Services Representative

Clinical Liaison's Office Client Services Representative page is loaded## Clinical Liaison's Office Client Services Representative locations:
Dale Mabry Campus time type:
Full time posted on:
Posted 30+ Days Agojob requisition :
JR26-45
** Compensation Range:**$18.04 - $27.49
*
* Position Summary:

**** Job Description
** Provides administrative support to assigned office(s) to ensure effective and efficient daily office operations. Duties include processing individual and client registrations, accurate accounting of all monies received, maintaining records/logs to monitor confidential records, receptionist duties, handling calls and inquiries, preparing correspondence, reports, and other office support materials.

• Prepares, processes, and inputs course registration, grades, and various other forms associated with individual and client registration.  
• Performs daily cash receipting and depositing of all monies received.  
• Creates, maintains and monitors all confidential records.  
• Maintains appropriate records and/or logs for tracking and reconciliation purposes.  
• Performs office automation work requiring the use of software applications and computer equipment. Prepares correspondence, reports, technical documents, graphs/charts, forms and other office support materials.  
• Responsible for initiating and carrying out a variety of administrative and detailed duties as assigned.  
• Responds to personal and telephone inquiries providing correct information and maximum assistance to the caller.  
• Provides general clerical support to include typing and word processing.  
• Performs other similar and related duties as required.
** Position Description
** This position supports the Clinical Liaison program in Health Sciences.
** Job Duties
*** Assists Clinical Liaison Manager with processing and maintaining clinical agreements and memorandums of understanding, reviewing contracts for requirement/hospital-specific questions, and compiling relevant contracts for accreditation site visits of HCC’s Health Sciences programs. (20%)
* Addresses student and faculty questions/issues (by phone/email/in person) regarding individual needs/circumstances for meeting their clinical clearance requirements and escalates issues to the Clinical Liaison Manager which are beyond typical questions/issues encountered. (20%)
* Reviews faculty and student records (including sensitive information such as background checks and drug screening results, as well as protected health information and health records) to verify compliance with clinical health requirements. (15%)
* Assists with delegating tasks to part-time CLO assistants and ensures timely completion of tasks. (15%)
* Securely provides Clinical Partners with requested clinical documentation for placement and audits in a timely manner to ensure our students meet the clinical clearance requirements and have sufficient time to finalize clinical placements.  (5%)
* Assists with maintaining completion and renewal of annual requirements (such as background checks and drug screening) and communicating deadlines for clinical requirements for 19 HS Programs. (10%)
* Maintains communication with Health Sciences program leadership pertaining to their students’ clinical clearance
* status*, and complete monthly compliance maintenance reviews to inform students and program leadership of expired/expiring clinical requirements. (10%)
* Assists with presenting at health sciences orientations and developing informational/instructional resources for students and faculty to better understand the clinical clearance process. (5%).
*
* Minimum Qualification:

** The position requires at least an Associate's degree or two-year College equivalent (at least 60 undergraduate semester hours) and at least two years of prior-related work experience.  The position requires at least a High School diploma or GED equivalent if substituting experience for education.
** Closing Date: open until filled
*** Hillsborough Community College is an Equal Opportunity Employer, we believe that diversity and inclusion among our applicants and employees is critical to our success as a community partner.
** All qualified applicants…