Care Manager | Hillsborough; Parkside Village

Care Experience Manager | Hillsborough (Parkside Village)

• Deliver exceptional resident experiences in a Beautiful, modern Care Home setting.
• Work close to home and avoid the traffic
• Great staff benefits offered
• Join a supportive, experienced and fun team

About the role

This exciting new position at Parkside Village in Hillsborough, Auckland, ensures delivery of premium care hospitality services to our Residents. In this role you will be required to manage and maintain a strong resident and family partnership, whilst delivering exceptional daily resident experiences. You will also lead and mentor a team of activity coordinators and housekeeping staff within the care home.

You will be working Tuesday to Saturday during business hours.

• Assist residents in a concierge-like capacity
• Manage the Leisure Team to ensure an innovative variety of activities is delivered, that is aligned with our residents' interests
• Managing the housekeeping and laundry functions and ensuring the presentation of front-of-house areas is consistent.
• Ensure that the dining experience delights all residents and encourages socialising and connection with others.
• Supporting with walk-in sales enquiries

Ideally you will have previous experience in hospitality type positions, ideally in Aged Care or perhaps event management, client facing type positions. Customer service is at the heart of everything you do, as are your inherent people skills and your ability to manage and lead a successful collaborative team. You will have excellent communication and problem-solving skills along with the desire to provide an outstanding and premium service to our Care Suite Residents and their families.

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,300 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.

Metlifecare is committed to minimising adverse outcomes from the transmission of influenza or infectious diseases, and as such we request all potential employees disclose their immunisation status at the time of employment.

Please note that Identification and work eligibility is required with your application