Account Manager-Sales

Description

For more than 30 years, Tri Core has partnered with leading food, beverage, and life science manufacturers to solve complex challenges through automation, engineering, and technology. Our team combines deep technical expertise with a practical, customer-focused approach to deliver solutions that help clients operate more efficiently, safely, and intelligently.

At Tri Core, you’ll join a team of problem-solvers, innovators, and industry experts who work together to deliver meaningful results for our customers. We believe great ideas can come from anywhere, and we empower employees to take ownership, keep learning, embrace innovation, and make an impact.

If you’re looking for a place where your ideas are valued, your growth is supported, and your work truly matters, we’d love to meet you.

The Account Manager owns growth and retention within assigned accounts through building strong relationships with existing and prospective customers, understanding each customer’s business needs, and taking a consultative approach to developing effective sales strategies. This role is responsible for developing and executing account plans, expanding customer engagement, identifying new opportunities, and partnering with internal teams to deliver solutions that create value for the customer and profitable growth for Tri Core.

Success in this role is measured by account growth, customer retention, relationship quality, pipeline development, customer satisfaction, and conversion of opportunities into profitable business.

• Build and maintain strong, consultative relationships with existing and prospective customers.
• Develop a deep understanding of each customer’s business, operational priorities, budgets, planning cycles, and growth opportunities.
• Create and execute account plans and sales strategies that strengthen relationships, expand engagement, and grow revenue.
• Identify, qualify, and advance sales opportunities within existing and prospective accounts.
• Lead customer discovery conversations to understand business challenges, priorities, timelines, and decision factors.
• Own the sales process for assigned opportunities, including follow-up, next-step planning, and driving opportunities to close.
• Engage internal technical and operational resources to support solution development, scoping, quoting, and customer recommendations.
• Apply an understanding of process systems, including mixing, batching, blending, CIP, and P&IDs, to support solution development and proposal accuracy.
• Present Tri Core’s capabilities and recommend solutions that align customer needs with Tri Core’s value proposition.
• Maintain accurate customer, account, and opportunity information in Customer Center and other sales systems.
• Partner with internal teams to support a smooth handoff from sales to execution.
• Share customer insights, market trends, opportunity learnings, and best practices to strengthen sales effectiveness.

• 3–5 years of sales or account management experience, with a strong foundation in relationship-based selling.
• Inside sales, outside sales, or account management experience in a technical or industrial business.
• Experience using a CRM tool to manage customer, account, and opportunity information.
• Ability to quickly learn new industries, business models, and customer environments.
• Strong consultative selling, discovery, listening, and relationship-building skills.
• Ability to develop account strategies and advance opportunities through a structured sales process.
• Strong verbal and written communication skills, with the ability to communicate business value to stakeholders at all levels.
• Strong organizational and time management skills, with the ability to manage multiple accounts,…