Fulfillment & Delivery Team Member

The Fulfillment and Delivery Team Member works with our production team to fulfill orders for private label accounts, deliver orders, and maintain our roasting facility.

Reports To:

Production Manager

Status:
Full Time

Complete private label fulfillment tasks quickly and accurately, including filling/labeling boxes with different private label coffee products.

• Receive direction easily from Fulfillment Specialist to meet the requirements of a dynamic workplace.
• Communicate with Fulfillment Specialist, Production Manager, and production team to avoid mistakes and to work as efficiently as possible.
• Develop and demonstrate expertise with all aspects of private label order Delivery.
• Demonstrate knowledge of delivery route and plan ahead for deliveries.
• Consistently confirm coffee orders with the invoice before delivering orders.
• When applicable, suggest changes to delivery routes to maximize efficiency.
• Demonstrate familiarity with wholesale customers and their delivery schedules.

• Participate in coffee production tasks after deliveries, including bagging coffee, mixing blends, and keeping daily coffee inventory.
• Perform daily cleaning tasks to ensure a clean workspace and prepare for the next day’s tasks.
• Develop knowledge of each coffee that Joe Van Gogh roasts and sells.
• Support production team through open communication at all times.
• When absent, plan to ensure responsibilities are delegated fairly to other staff members.

• Excellent communication and teamwork.
• Strong self-motivation and ability to work independently.
• Ability to prioritize and manage time.
• Ability to work with spreadsheets and web-based platforms.
• Ability to work occasional nights and weekends.
• Ability to work on call.
• Criminal background check as required by JVG’s institutional partners.
• Prolonged, frequent ingestion of coffee and tea.
• Prolonged periods of constant repetitive motion.
• Prolonged periods of time on feet.
• Ability to lift 50+ pounds.
• Please note this position prohibits the wearing of perfumes, colognes, or fragrances.
• All Joe Van Gogh, Inc. employees are subject to a 90-Day Probationary Period.