Office Assistant IV, Plant Maintenance

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

Join Hilo Benioff Medical Center and become an essential member of the Plant Maintenance team that helps ensure our facilities remain safe, functional, and well maintained for patients, employees, and visitors. As an Office Assistant IV, you will provide advanced clerical and administrative support that directly contributes to the planning, coordination, and day‑to‑day operations of the department.

This position offers an opportunity to work in a fast-paced environment where organization, communication, and attention to detail are critical to supporting facility maintenance, construction projects, purchasing activities, and departmental operations.

• Provide comprehensive clerical and administrative support by creating and maintaining reports, databases, charts, graphs, inventories, and departmental records.
• Coordinate purchasing and contract activities by preparing purchase requests, maintaining contract files, obtaining approvals, and tracking orders and vendor services. Support maintenance operations by updating preventive maintenance records, maintaining the department's maintenance management system, and assisting with annual maintenance schedules. Maintain time and attendance records, personnel files, and documentation required for payroll processing and regulatory compliance.
• Prepare agendas, record meeting minutes, draft correspondence, and distribute reports and other departmental communications.
• Serve as a primary point of contact for visitors, employees, vendors, and other stakeholders by providing excellent customer service, responding to inquiries, and ensuring effective communication.

• Education: High school diploma or equivalent preferred. Graduation from high school may be substituted for one-half year of required experience.
• Experience: Two and one-half (2 ½) years of progressively responsible clerical experience.

• Substitution:

  1. Successful completion of a substantially full-time equivalent clerical/office support/business technology curriculum leading to a degree, diploma or certificate at an accredited community college, business or technical school which included courses in English, clerical/office procedures, and mathematics may be substituted for the required Clerical Experience on the basis of fifteen (15) semester credits of satisfactorily completed coursework for six (6) months of experience, up to a maximum of two (2) years.
  
  2. Education in a baccalaureate program at an accredited college or university may be substituted for Clerical Experience on the basis of fifteen (15) semester credits for six (6) months of experience, up to a maximum of two (2) years.

• Knowledge &
  
  Skills:
  
  

  • Proficiency with Microsoft Word, Excel, Outlook, and other common office applications.
  • Strong organizational, time management, and multitasking skills.
  • Excellent verbal and written communication skills.
  • Knowledge of purchasing practices and public personnel administration is helpful.
  • Ability to prioritize competing responsibilities and work effectively during periods of high activity.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees.

Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24‑hour care and serving more than 50,000 patients annually.

Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn…