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Global CX Director: Scale & AI-Driven
Job in
Hilo, Hawaii County, Hawaii, 96720, USA
Listed on 2026-06-27
Listing for:
Sprout Social, Inc.
Full Time
position Listed on 2026-06-27
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
A leading SaaS company in the United States is seeking a Director, Global Customer Support to enhance customer experiences and operational efficiency. This role requires over 10 years of experience in customer support, strong operational knowledge, and the ability to lead teams through significant transformations. The successful candidate will define the global support strategy and drive initiatives that improve customer retention and satisfaction.
This is a strategic leadership role with opportunities for substantial impact.
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