Hybrid Customer Care Specialist
Job in
Hilo, Hawaii County, Hawaii, 96721, USA
Listed on 2026-08-30
Listing for:
HAWAIIAN ELECTRIC CO.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Hawaiian Electric Companies in Hilo, Hawaii seeks a Customer Assistance Representative (Non-Exempt) to handle inquiries via phone, in person, mail and online, resolving billing and service questions on the first contact.
The role emphasizes accurate data handling, courteous communication, and teamwork; requires 3+ years of customer-facing experience and the ability to operate the Customer Information System; hybrid schedule with two in-office days.
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