Distribution System Operator; T400 - Hawaii

Job Overview

Position:
Distribution System Operator – Non‑Exempt (Hawaiian Electric Company, Hilo – Hawaii Island)

Work Schedule:

Rotating shift schedule (24 hours per day, 365 days per year) with night, holiday, and weekend availability. Overtime is required as needed.

Wage: $64.61 per hour

• Respond promptly to power outage events and manage all aspects of outage notification and restoration.
• Operate, monitor, and troubleshoot the distribution and sub‑transmission system using operational technology (OT) systems, SCADA, ADMS, OMS, and other tools.
• Direct field personnel and remote‑controlled operations for single‑phase and three‑phase customer power outages.
• Plan, write, and verify routine and emergency switching procedures, ensuring proper tagging and equipment isolation.
• Maintain accurate logs, work orders, and system status documents; update system models and maps as required.
• Act as the authority for field operations, ensuring reliability of the grid and safety of all personnel.
• Manage emergency response coordination with police, fire, and other agencies during system events.
• Provide real‑time communication to internal stakeholders (operations, customer service, regulatory, media) throughout outage events.
• Support and assist the System Operation Shift Supervisor and other control‑room personnel as required.

• High school diploma or equivalent required.
• Advanced degree, certificate, or completion of an apprenticeship/technician program in a relevant field highly desirable.
• Must pass the SRA Oral & Written Directions Test, PSP System Operator/Dispatcher Test, and Company Job Sample Test.
• Must pass the Company Job Performance Test at the conclusion of each training section.
• Valid State of Hawaii driver’s license and meet the company’s driving standards.
• Ability to distinguish colors, including shades, hues, and tints.
• Must qualify through the established selection process and complete the Distribution System Operator Training Program within the prescribed timeframe.
• Available for rotating shifts, overtime, and emergency duty outside scheduled hours.

Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees and do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, criminal record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or any other protected category in accordance with state and federal laws.

The company encourages individuals with disabilities, minorities, veterans, and women to apply.

Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Requests for reasonable accommodation during the application process should be communicated to the HR Service Center.