Field Service Technician

Join to apply for the Field Service Technician (90% Travel) role at Sidel

$35.00/hr - $43.00/hr

Annual Bonus

Direct message the job poster from Sidel

WHY SIDEL:

• Be part of a global collaborative community that is diverse and founded on strong ethical values.
• Make an impact and innovate for the good of people, food, & personal care producers and the planet.
• Have a nurturing experience as you build your career in an environment that promotes wellbeing & growth, where you can learn, grow, and thrive.
• Exposure to cutting – edge technology and high- tech complex equipment
• Training is at the heart of our FSE journey. You’ll receive in-depth preparation before taking on customer assignments, along with ongoing development that opens doors to senior technical roles, project management, and international opportunities.

ABOUT THE ROLE:

Sidel is looking for a Field Service Engineer that performs Installation, startup, commissioning and testing of the Sidel Equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. Developing a good understanding of the customer needs to provide objective advice and to ensure customer satisfaction.

RESPONSIBILITIES:

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications.
• Properly handle, check and transfer equipment non-conformities.
• Prepare Job Progress Chart and technical reports in reference to activities carried out.
• Ensure ultimate internal and external customer satisfaction.
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules.
• Report on after sales opportunities detected on Customer site.
• Technical activities, troubleshooting and reporting deliverables
• Report to the Installation Site Manager for team site activities.

QUALIFICATIONS:

• Bachelor’s degree or technical degree in Engineering, Industrial Maintenance (2+ years) and/or equivalent experience.
• Fluent level of English is a must.
• Specialization in auto-mechanic or aseptic is a plus.
• Spanish, Italian, and/or French is an advantage.
• Experience in the beverage/packaging industry is a plus.
• 2-3 years of experience in field activities.
• Technical subject matter expertise on Mechanical, Automation (B&R, Siemens, Elau & AB) Electrical or Aseptic.
• Availability to travel up to 90 % (Including International Locations).

REQUIRED SKILLS:

• Having the ability to lift, carry, push, and pull up to 50 pounds on a frequent basis, at a pace consistent with other employees performing similar work.
• Having the capability to stand, walk, bend, kneel, crouch, and climb ladders for extended periods of time, at a pace consistent with the position’s demands.
• Having the ability to work comfortably in confined spaces, on rooftops, and at heights, while using appropriate fall protection and safety equipment.
• Having manual dexterity and hand eye coordination is necessary for operating tools, handling parts, and working with delicate components.
• Having the ability to work in varied environmental conditions, including exposure to noise, dust, heat, and cold.
• Having the ability to drive and travel long distances, including occasional assignments with short notice.
• Having the ability to wear and utilize required personal protective equipment (PPE), including but not limited to safety glasses, gloves, hard hats, and respirators.
• Having the ability to perform duties under time constraints and in high-pressure situations.

AS AN EMPLOYEE AT SIDEL, YOU WILL HAVE THE FOLLOWING

CONDITIONS:

• Paid Hourly Rate with overtime available
• Annual Performance Review
• Comprehensive Healthcare Coverage including Medical, Dental, and Vision from day one with Employer covering 80% costs.
• 401k Match
• Employee Referral Bonus Program
• Business Travel Support
• Continuing Education Programs
• Pathways for Career Growth

Sidel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Sidel is a candidate privacy compliant organization. By applying for this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.

Associate

Full-time

Manufacturing and Engineering

Food and Beverage Manufacturing, Machinery Manufacturing, and Personal Care Product Manufacturing