Inventory Clerk
Listed on 2026-08-27
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Entertainment & Gaming
Customer Service Rep
Job Details
Job Location:
Inventory Central Warehouse Hilo 5 - Hilo, HI 96720
Position Type:
Full Time Salary Range: $17.00 - $19.00 Hourly Job Shift: Day
The primary responsibility of the Inventory Clerk 1 is to accurately, efficiently, and promptly input data into the Pricing and Information System and communicates information to Store Operations.
ESSENTIAL DUTIES- Accurately enter and maintain data provided by the Buyer(s), into the Pricing and Information System.
- Make changes or corrections in the Pricing and Information System.
- Ensure that the Buyer(s) submit required data in a timely and efficient manner.
- Generate claims for Buyers upon request.
- Run, print and distribute reports in a timely manner.
- Work closely with Buyers and Inventory Clerk 2 to complete the task at hand.
- In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated personin-charge.
- Backup other Inventory Clerks in certain duties as needed.
- Process merchandise invoices for payment, i.e. check, process and scan, when assigned.
- Perform other duties as required or assigned.
- All associates are required to provide our customers with World Class Service with a local touch.
- GREET all customers (be friendly, smile and make face-to-face eye contact).
- HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store hours; offer alternatives if a product is out of stock; take the customer to the product, etc.).
- Personalize the customers shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.).
- THANK all customers (show appreciation and offer a parting comment).
Continuously:
Perform all duties in an office that is clean, adequately lighted, air conditioned and has no windows.
Generally be available for work Monday through Friday and holidays, between 8:00 a.m. and 5:00 p.m.
EQUIPMENT USEFrequently need to use a computer to input and maintain data and run reports; calculator, photocopier, printer, fax machine, postal machine, and other office equipment to process claims and invoices, or when performing other office related duties.
Occasionally need to use a telephone to communicate to other staff in the company.
SAFETY EQUIPMENTNone
MENTAL, PHYSICAL AND COMMUNICATION DEMANDSMENTAL Continuously need to concentrate well, be alert and pay attention to detail to perform all duties; be able to comprehend instructions before performing each duty. Frequently need to use mathematical skills to calculate cost of goods; perform all duties in a professional manner.
PHYSICAL Frequently need to sit at a desk and use a computer (monitor, keyboard, printer and mouse) and a telephone, throughout the day. Occasionally need to stand and walk to access various office equipment and supplies, and to travel to other departments and worksites; lift and carry up to 50 pounds when transporting supplies; stoop, bend, kneel, reach, crouch, climb and maintain balance on ladders and step stools when storing or retrieving supplies.
COMMUNICATION Continuously need to listen, talk to, understand and be honest and forthright with customers, co-workers, management and Buyers in a prompt and professional manner when doing all job duties; talk on the telephone when communicating with store personnel, Buyers and vendors concerning cost of goods; read efficiently to produce accurate work. Frequently need to write in a coherent and legible manner, memorandums, reports, etc.
when communicating with customers, co-workers, Buyers and management; need to read and understand various invoices and credit memos, emails and other printed communications.
Skills and Knowledge:
- Must have basic computer skills.
- Must have basic math skills and good organizational skills, be able to multi task to accomplish work on time, be able to communicate effectively both orally and in writing with workers, vendors and management, and be able to work under minimal or no supervision.
- Experience with software such as Word and Excel is preferred.
Personal Traits To promote good working relationships with co-workers, customers and vendors.
Have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well.
Maintain a positive attitude toward work, vendors, co-workers, supervisors and customers.
Be service oriented toward customers and fellow co-workers.
Be a good listener, patient and understanding of customers and co-workers.
Be honest and trustworthy. Use good judgment.
Be neat and clean, in appearance and work habits.
Work Habits To promote a productive work environment.Greet, Help and Thank all customers.
Handle…
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