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Banking & Finance

Senior Collections Specialist & SME, Customer Escalations

Job in Hilo, Hawaii County, Hawaii, 96720, USA
Listing for: Happy Money
Full Time position
Listed on 2026-06-12
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Happy Money is seeking a Senior Collections Specialist in the United States to enhance the effectiveness of the Collections team. The role includes contacting customers, negotiating payment plans, and handling escalated issues. Ideal candidates have 2+ years of experience in collections, a deep understanding of collection processes, and strong communication skills. Benefits include generous health plans, a performance bonus, a 401k plan with matching contributions, and a fully distributed work environment.
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Position Requirements
10+ Years work experience
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