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Eligibility Worker - Department Of Human Services - Oahu; Wikiwiki

Job in Hilo, Hawaii County, Hawaii, 96721, USA
Listing for: State-of-Hawai
Full Time, Part Time position
Listed on 2026-06-28
Job specializations:
  • Government
    Government Administration
Salary/Wage Range or Industry Benchmark: 3748 - 4742 USD Monthly USD 3748.00 4742.00 MONTH
Job Description & How to Apply Below
Position: ELIGIBILITY WORKER I - DEPARTMENT OF HUMAN SERVICES - OAHU (WIKIWIKI)

Recruitment Number 23-0498

These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD) and Med-QUEST Division (MQD).

Salary: $3,748 to $4,742 per month (SR-12, Step C to I).

Note:

Hiring rates will be based on availability of funds, the applicant’s qualifications, and other relevant factors.

The period of eligibility for this recruitment will be three (3) months for applicants who meet Minimum Qualification Requirements.

WIKIWIKI HIRE PILOT PROJECT

Wikiwiki Hire is an additional and faster way you may be considered for specific job vacancies. To participate, you must meet the minimum qualification requirements and public employment standards of the class of work or position. You must be an active candidate on the eligible register in order to be interviewed and considered for an appointment. If you qualify for Wikiwiki Hire, more information about this program will be included with your Notice of Examination Results and Eligibility.

As an entry level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies, and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.

To qualify, you must meet the following requirements:
  • Legal Authorization to Work: The State of Hawaii requires all persons seeking employment with the government of the State to be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
  • Education Requirement: Applicants must possess experience that demonstrated a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations, including percentages and averages. This experience may be met from part-time and/or unpaid work. There must be evidence that participation was on a continuous basis but not necessarily on a full-time normal work basis.

    This requirement may also be met by possession of a high school diploma, or equivalent.
  • General Experience Requirement: Three (3) years of work experience which involved public contact work that required providing information, answering questions and inquiries, and explaining policies, rules, and regulations in person or by telephone; and utilizing a computer to retrieve and enter data.
  • Substitution Allowed: Successful completion of thirty (30) semester credit hours of coursework from an accredited college or university may be substituted for the General Experience on a year-for-year basis.

The information provided above represents a summary of the complete Minimum Qualification Requirements.

03082:052919:03:

MA

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Please ensure that the email address and contact information you provide is current, secure, and readily accessible.

We will not be responsible in any way if you do not receive our emails or fail to check your email box in a timely manner. In addition, you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a…

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