Billing Supervisor - Lanihuli Patient Service Center

Billing Supervisor - Lanihuli Patient Service Center page is loaded## Billing Supervisor - Lanihuli Patient Service Center locations:
Hilo, HItime type:
Full time posted on:
Posted Todayjob requisition :
REQ-035211
** Job Functions, Duties, Responsibilities and Position

Qualifications:

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* Location:

Hilo HI
**** Day Shift (in office)
**** Pay: 65 - 80K annually, depending on experience
**** salary exempt
**** Responsibilities
* * Oversees the daily activities of one or more functional areas of the billing process ensuring accuracy, timeliness, and total customer/client satisfaction.  Resolves billing issues as necessary acting as a liaison between the company, insurance organizations, and customers. Supervises and schedules staff, monitoring performance in accordance with human resource guidelines.
** Qualifications
* ** High School Diploma or equivalent required. Bachelor's degree preferred.
* Medical coding (ICD-9) knowledge preferred.
* Five (5) or more years experience in one or more of the billing functions.
* Three (3) or more years of experience in medical office billing preferred.
* Experience and proficiency with accounting software, PC computers including word processing and spreadsheets, and 10-key calculators.
* Strong math, analytical, and data entry skills required.
* Strong and proven leadership, problem-solving, and decision-making skills required.
* Passes company drug testing program pre-hire and thereafter on a periodic and/or random basis.
* Excellent organizational skills.
* Excellent English communication (verbal and written) skills, including by telephone.
* Demonstrated and proven ability/experience in accomplishments in all of our five core values:
** Essential Functions
**** Under limited supervision, and in accordance with Company policies, procedures and guidelines, this position:
*** Oversees the daily operations of one or more functional areas of the billing process ensuring accuracy, timeliness and total customer/client satisfaction.
* Ensures billing statements are processed and mailed in a timely manner ensuring accuracy.
* Ensures all correspondence, refunds, re-bills, payments, and collection activities are processed in a timely manner.
* Handles billing discrepancies to resolve billing issues and/or customer complaints in a timely manner.
* Monitors staff performance, completes and conducts periodic evaluations, counsels and disciplines staff as necessary in accordance with human resource guidelines.
* Maintains staff schedules, approves timesheets, approves and monitors PTO/vacations to ensure availability of staff necessary to effectively handle daily activities.
* Regularly trains team members and keeps them updated on any new policies/procedures and other information.
* Acts as liaison between company and insurance companies.
* Prepares various statistical reports/worksheets as required for internal/external purposes.
* Willing shares knowledge with others to effectively accomplish assigned tasks.
* Adheres to confidentiality, safety, compliance, and legal requirements.
* Maintains consistent and reliable attendance and complies with company guidelines on attendance.
* Performs other duties as assigned.
** Skills/Abilities/Competencies
*** Ability to perform arithmetic operations quickly and accurately.
* Ability to understand instructions, reason, and make judgments independently
* Ability to understand meaning of words, ideas associated with them, and their appropriate and effective use.
* Ability to perceive pertinent details in verbal and tabular material.
* Ability to handle multiple priorities.
* Ability to handle emergency or crisis situations.
* Ability to work independently and be…