Service Supervisor - DDD

Join Our Team as a
Service Supervisor – Make a Difference Every Day!

Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each.

Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Hawaii Behavioral Health is seeking a motivated and organized Service Supervisor to support our Developmental Disabilities Division (DDD) in Hilo. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you!

The Service Supervisor is responsible for programmatic, administrative and personnel compliance for the DD/ Waiver Services Program Services.

At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve.

"A’ohe hana nui ka alu’ia" No task is too big when done together...

Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii’s children, adults, and families.

Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission.

Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices.

Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment

Job Type: Part-Time, Flexible

Location: Big Island (Hilo)

Pay: $30/hour

• Assistance with overall programmatic, administrative, personnel, and contract compliance; includes coordinating and scheduling daily services, coverage for residents, and other DD/.
• Carries a caseload to meet the needs of HBH.
• Completes supervision notes in a timely manner.
• Greet and meet with new clients and providers when a new provider is matched to a client.
• Coordinates at least 1 hour of shadowing of new providers before start of service.
• Develops Individualized Plan (IP) and data logs/sheets annually and as needed to revise goals and data logs.
• Develops Safety Crisis Plan for clients as needed.
• Provides assistance with training of providers to ensure appropriate instructional strategies, documentation and administrative requirements.
• Maintains good communication with DOH CM, families, clients and providers. Communicates needs and concerns with Case Manager as needed.
• Provides coverage/substitute, as needed, when DSW's are not able to work their schedule.
• Provides administrative assistance to Program Coordinator and DDD Program Manager.
• Provides assistance in orientation, training and individual supervision of direct service workers to assure appropriate/effective instructional strategies, documentation, administrative requirements and necessary skills.
• Submits service verification forms and supervision logs in a timely manner as specified in the Rules and…