Billing Specialist - Lanihuli PSC

Job Functions, Duties, Responsibilities and Position

Qualifications:

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LOCATION:

Hilo, Hawaii Status:
Full-Time Onsite
- Opportunity Days:
Monday - Friday

HOURS:

TBDBase Pay: $20.89-$22.98 based on  this role, you will-Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines. The billing Specialist takes inbound calls (as needed) and makes outbound calls.

Initiate contact with customers/clients regarding their account status

Submit past-due notifications to patients

Follow up on missed repayment arrangements

Coordinate with local Sales collaboration in handling client accounts

Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent

Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-offWork on other projects as assigned

All you need is:

High School diploma or GEDTyping (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency.

Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support.

Must handle consumer and commercial collections professionally and pay attention to detail and record keeping.

Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader.

Knowledge of computer technology and terminology.

Perform duties promptly and accurately—the ability to work under deadlines.

Maintain confidentiality of information.

Ability to read and comprehend English.

This position is Working Onsite.

Bonus points if you’ve got:

Minimum of six (6) months of related experience or equivalent combination of experience and education

Experience with medical/insurance billing and Customer Service Experience in a multitasking environment

We’ll give you:

Appreciation for your workA feeling of satisfaction that you’ve helped people

Opportunity to grow in your profession

Free lab services for you and your dependents

Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance

Help saving for retirement with a 401(k) plus a company matchA sense of belonging – we’re a community!

We also want you to know:

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly

Hours:

40

Work Shift:

1st Shift (United States of America)
Job Category:

Accounts Receivable Company:

Clinical Laboratories of Hawaii, LLPSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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