Clinic Receptionist , Angio

Job Description

Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawai .

Support the financial and administrative operations of Hilo Benioff Medical Center’s Regional Angiography Department in a role that helps ensure accurate and timely billing for diagnostic and therapeutic imaging services. As an Clinic Receptionist, you will work closely with Imaging technologists, supervisors, directors, and administrators to reconcile charges, address billing denials, maintain accurate records, and help keep essential revenue-cycle processes running smoothly.

• Process charge capture work queries in the electronic medical record (EMR) for assigned Imaging work units and ensure charges are accurately captured and reconciled.
• Collaborate with Imaging modality Lead Technologists, Supervisors, Directors, and Administrators to resolve charge discrepancies and complete reconciliation in a timely manner.
• Process assigned Imaging billing denials to support accurate and complete billing, and run and distribute weekly charge capture reports to appropriate Imaging management team members.
• Answer incoming calls, make outgoing calls, relay accurate messages, and follow through on requests and activities through completion.
• Maintain office supplies, forms, and equipment; coordinate the acquisition of supplies and equipment from Central Supply, Sterile Processing, and other appropriate departments.
• Reconcile accounts and audits as assigned, compile and analyze departmental statistics, prepare periodic reports, and maintain confidentiality while following hospital safety, infection control, regulatory, and accreditation requirements.

To qualify, you must meet all the following requirements. Please note that unless specifically indicated, the required education and experiences may not be gained concurrently. In addition, qualifying work experience is credited based on a 40-hour workweek.

• Education: High School Diploma or equivalent
• Experience: Two (2) years of responsible clerical or administrative experience demonstrating knowledge of office procedures, customer service, and basic computer skills
• Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, and commitment to excellent customer service
• Typing: Preferred ability to type at a net speed of 40 words per minute with accuracy
• Substitution of Education for General
  
  Experience:
  
  An Associate’s or Bachelor’s from an accredited college or university may substitute for all the General Experience required.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka'a Hospital, Ka′u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees.

Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24-hour care and serving more than 50,000 patients annually.

Honoka'a Hospital and Ka′u Hospital are designated as Critical Access Hospitals. To learn more about the East Hawaii Region, please watch our Video Yearbook or visit (Use the "Apply for this Job" box below). or .

• 13 paid holidays each year (104 hours); 14 (112 hours) during election years*
• 21 paid vacation days (168 hours) per year*
• 21 paid sick days (168 hours) per year*
• Medical, dental, vision, and prescription plans
• Employee Assistance Program
• Participation in the State of Hawaii’s retirement system
• Potential eligibility for various student loan repayment & scholarship programs

* Rates listed for paid holidays, vacation and sick days are…