Reservations Manager

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Responsible for the overall management of the Reservations Department. Assist Director of Revenue with Revenue Management activities of the resort to achieve budgeted goals; understanding and applying the principles of occupancy and rate to achieve maximum yield.

Manage the day‑to‑day operation of the reservations department (function as resource for reservations sales agents; handle reservations sales calls; problem and conflict resolution; scheduling).

• Minimum of two years’ experience in a rooms‑division management capacity with Four Seasons or another related organization, preferably Reservations.
• Comprehensive computer and analytical skills; superior guest service and salesmanship skills.
• Proven success in a previous rooms‑division management position; ability to manage multiple tasks, improve efficiency and productivity.
• Ability to read, speak, and write English.

• Competitive salary & wages
• Comprehensive benefits package (including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent training and development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons properties
• Employee travel program
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meal and paid meal break
• Salary range: $80,000 - $100,000

• Full time
• The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, affirmative‑action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For the ‘EEOC is The Law’ information poster, please visit the following website: (Use the "Apply for this Job" box below)./