Guest Services Coordinator

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open‑air beachfront resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults‑only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Acts as welcoming agent for all incoming and outgoing guests, including recognition of VIP, return guests, and club floor guests. Coordinates all bellman and driver activities. Assists in arranging transportation for guests. Controls bell desk and Lei issuing to guests.

• Greets guests who arrive by private car, taxi, or limo and offers Leis. Escorts guests to the front desk and introduces them to the Front Desk Agent.
• Maintains detailed records of all luggage deliveries, guest room deliveries, amenity/wedding deliveries and all necessary backup.
• Assists Door Attendant in retrieving valet tickets.

• One to two years luxury hotel experience in a luxury hotel environment, rooms division preferable.
• Reading, writing, and oral proficiency, strong communication skills, and strong customer service. Working knowledge is generally learned on the job.
• Knowledge of operating computer equipment.
• Ability to read, speak, and write English.

• Competitive salary & wages
• Comprehensive benefits package (including Medical, Dental, Life Insurance, 401(k), Roth, etc.)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break
• Hourly: $28.60

Full time. The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons – visit us:

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - (Use the "Apply for this Job" box below)./