Night Auditor

Reports To:
Guest Services Lead/Supervisor

Department:
Lodging

Performing close of day scenarios for the Front Office while performing overnight front desk services.

• Follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary of each shift.
• Produce accurate and timely reports and correctly handle all cash transactions.
• Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers.
• Balance and audit for accurate room revenue, food and beverage revenue, cashier’s reports, guest and house accounts and telephone revenue, assisting the preparation of all reports relevant to daily revenues.
• Balance, audit for accuracy and transmit credit card batches.
• Complete and transmit daily management and accounting reports and supporting documents.
• Act as Manager on Duty during overnight hours.
• Perform all Front Desk Attendant functions as required including but not limited to: assist in room reservations, guest check in/out, answering hotel phone calls, and notifying guests of messages.
• Provides for a safe work environment by following all safety and security programs.
• Understand Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
• Other duties per Duties Checklist and as assigned.

• This is an overnight position; employee must be able to work independently.
• Present a positive image of the company in an upbeat, professional manner.
• Ability to work a variety of day, night, weekend and holiday shifts.
• Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles.
• Advanced computer skills – Microsoft Office (Word, Excel, Outlook) and Room Master system.

• Education:
  
  High school diploma or equivalent required. College degree preferred.
• Experience:
  
  Minimum 3 (three) years front desk/room registration experience required.
• Two years Night Auditor/Relief Night Auditor preferred.
• National Park/Resort experience preferred.