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Guest Services Specialist - Front Desk & Concierge

Job in Hilo, Hawaii County, Hawaii, 96721, USA
Listing for: Navy Exchange Service Command
Full Time position
Listed on 2026-07-21
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below

Navy Exchange Service Command is seeking a Front Desk Agent to serve as the first point of contact for guests at Navy Gateway Inn and Suites or Navy Lodge properties. The role involves managing reservations, payments, check-in/check-out, and guest services, while ensuring safety and privacy of all guests.

The position requires delivering high-quality guest relations, operating the Property Management System, and coordinating with lodging teams to resolve issues and accommodate requests in a

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