Hostperson, Orchid Court Breakfast

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai’i Island.

Immersed in an authentic Hawaiian experience, surrounded by 32 ocean
- front acres of lush tropical gardens, cascading waterfalls, and a tranquil white-sand beach and lagoon. Hawai’i’s warmth and serenity are reflected throughout our family-friendly hotel accommodations with spacious guest rooms, suites, and the exclusive Fairmont Gold concierge floor. Resort amenities include our Spa Without Walls, a 10,000-square-foot ocean
- front pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center, and a 10-court tennis pavilion.

• benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

The role involves serving guests at Orchid Court, which offers hearty breakfast options and an extensive island buffet. Guests can enjoy coffee at the Orchid Court bar or take their time over our mouth-watering breakfast buffet featuring a made-to-order omelet station, classic dishes, Hawaiian go-tos, fresh pastries and seasonal fresh fruit.

• Provide unique dining experiences to all guests through warm, personal & detailed service in a luxury, upscale and fast-paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready.
• Try to remember individual patrons’ names and their preferences to extend personalized service.
• Ensure that all food & beverage are served according to service standard.
• Clear and tidy up tables after the departure of the patrons as quickly as possible.
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Assist other Food & Beverage outlets with their operations during peak times or when required.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Be well versed in hotel fire & life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management of the Hotel.

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Good reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Ability to work cohesively and collaboratively as part of a team.
• Detailed & service oriented with an eye for detail to be self-motivated and energetic.
• Provide the necessary state and federal requirements to work in Food and Beverage (Tuberculosis Clearance).

Hourly Rate: $28.08 USD

Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.