Front Office Manager

About the location

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open‑air beachfront resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults‑only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

We are looking for a passionate Front Office Manager who strives for excellence in a fast‑paced work environment. This position reports to our Assistant Director and Director of Rooms Division.

Oversee the Front Desk operations and act as the manager on duty in the hotel when senior managers are not available. Direct staff that perform the following duties and also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guests out of the hotel, preparing and explaining the bill.

Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

• College Degree or equivalent experience.
• Two years previous hotel management experience, preferably in the front office.
• Requires a working knowledge of the Front Desk and Concierges aspect of Four Seasons services, policies or operations and general knowledge of Housekeeping, the hotel and area.
• It requires knowledge for the ability to operate computer equipment and the reservations system.
• The ability to read and speak English.
• Tuberculosis Clearance
• Maui Liquor License

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Salary Range: $89,

• Full time
• The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, Affiliation employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' information poster please visit this website - (Use the "Apply for this Job" box below)./